Tag Archives: training

Headset/ microphone not working for online learning?

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We have been doing a bunch of training lately using Adobe Connect. A main problem has been headsets/microphones not working. Here are some possible fixes, brought to you from people all over the USA, not just me, so thanks everyone for sharing.

As one of my colleagues said, “There are no problems, only situations.”  So in the spirit of that, here are some solutions for those buggy headset/microphone situations.

Fix 1: (easy) Make sure your headset/mic is plugged into the computer before logging into the classroom—or if you forgot, completely log out of the classroom, then re-enter it.  If that doesn’t work, reboot the computer with the headset/mic plugged in before restarting the computer.

Fix 2: Be sure to run the audio setup wizard upon entering the room. It is in Recording drop down on the top left of the screen. Sometimes people just click “next” “next” “next” without actually doing what the screen is asking them to do. Please read the screens and actually try adjusting settings if things aren’t working.

Fix 3: Go to your control panel and check the “sound” &/or “microphone” options to ensure that your headset/mic are the default settings. Make sure it is not muted, too.

Fix 4: Watch this tutorial produced by Steve Yacovelli, one of the PLA Turning the Page 2.0 presenters, on troubleshooting audio issues in Adobe Connect http://www.screenr.com/rl8s

Fix 5: Call your IT person. Maybe there is something locked down that only (s)he can fix.

Fix 6: Call Adobe Connect’s Technical Support. They can help. 800-422-3623.

Fix 7: Play this game http://www.kongregate.com/games/joojoo/microphone-test – it will help you know if your mic is working at all… or if it is just not working in Adobe Connect.

Fix 8: If you just can’t get it working, try a different computer. Maybe what you’re experiencing is beyond the normal limits of reality for the one you’re on.

Outcomes based training for libraries

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Yesterday I went to a very interesting training sponsored by UALC:  Outcomes based measurement by Julie Todaro. She did a great job. There were many people there (maybe 100) from academic libraries in Utah. It was kind of fun to catch up with some of my old “cronies” from when I used to work at Primary. I miss all of those people a lot and wish I did more to connect with them. They always felt like friends to me (and still do).

It reminded me of the time I spent one week in DC doing OBE with the IMLS. I enjoyed that training as well. I went with Rose Frost and Juan Lee. It was a lot of fun.  Rose and I got split up on the metro one night. She went one way and I went another but we finally both got back to the hotel in one piece. Actully the IMLS training was very well done and really taught me alot on the topic. It was one week vs one day, and was so good. Much more in depth, actually.

This fall I plan to teach long range planning training to public library directors in Utah. I will use what I learned from Todaro, what I learned in DC, and what I learned from Sandra Nelson for the training. It will be based on the Planning for Results by Sandra Nelson.  It all has to do with good, meaningful reporting of what people want to accomplish in their libraries. I’ll have the training schedule up pretty soon, probably in 3 locations in Utah, and hope to get Craig Neilson and maybe others from USL to help out on the instruction. People have been calling me and emailing me about when it will start so I know there;s high interest among Utah library directors. When it’s posted you can register online at http://library.utah.gov/workshops

Garland Public Library & Website in a Box

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Colleen:  Thanks so much for the great workshops, and for all that USL does for rural libraries.  Our library is looking better and serving better than ever before!  Thanks again for all you do.   I will end with that note about the benefits of the web and workshops.

Garland City does not have a web site yet.  We are rural and behind the times.   Because USL provided the means for our Library to have a web site, the city now has access to information through the Garland Public Library.  The number of hits on the site last year was unbelievable!  Each year the library board sponsors a ‘fun run’ in conjunction with the city’s annual celebration.  This site will now be used with advertising as a source for information and sign up.  Thank you so much for providing this great service to our growing community.  Staff attends every possible workshop to keep us undated and informed on maintaining the site.  Each time we leave with even more valuable information to provide better information through the library web site.   THANK YOU!
Teresa Clark
Garland Public Library

Free online training in May for librarians

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May 13,  10-11 am Mountain Time:  Leading in Difficult Times (SirsiDynix Institute)

As a library system director I get asked for advice regularly, but in the last few months the requests have been growing louder. How do I control the fear, what is leadership in tough times all about, why is inaction not an option this time around? Join Kitty Pope as she walks through the process and the message which is all about hope and courage.  Register:  http://www.sirsidynixinstitute.com/seminar_page.php?sid=112

May 13, 12-1 pm Mountain Time: Push, Pull, Delight: My Library, My Collection, My Expert (Library Journal Webinar)

Push, Pull, Delight features a panel of collection, outreach and marketing experts who will discuss methods being used in their libraries to deepen and extend services and collections to patrons with ever growing expectations, and information appetites. Register:  http://www.libraryjournal.com/webcasts/48747/Webcasts.html

May 13, 12-1 pm Mountain Time: Spanish Language Outreach Success Stories (WebJunction Webinar)

Join three Montana librarians for a one-hour free webinar featuring real-world examples of successful outreach. Amy Ling (North Valley Public Library), Marie Habener (Dillon Public Library) and Molly Ledermann (Missoula Public Library) will present the work they have done to sustain the momentum of WebJunction’s Spanish Language Outreach project, and discuss their ongoing strategies to assess community needs, make their libraries more welcoming, develop programming, and foster connections with Spanish-speaking communities. Montana librarians became involved with Spanish Language Outreach through participation in workshops in seven Montana communities. Since then, they have used the MTSLO blog to showcase those who continue to provide outreach activities, services and programs for Spanish Speakers in their communities. Register: http://evanced.info/webjunction/evanced/eventcalendar.asp

May 15, 12-1 pm Mountain Time:  ALA Connections Salon: Education and Recruitment (OPAL)

Join us for an informal conversation about educating and recruiting library workers for the 21st century. Register:  http://www.opal-online.org/progschrono.htm

May 15, 2-3 pm Mountain Time: Introduction to Markup Languages (BCR)

Did you know that the term “markup” has actually been around for centuries? It is historically a publishing term, where early original manuscripts were “marked up” in preparation for printing. What does markup mean in this present technical age? Come decode the coding of markup languages like SGML, HTML, CSS, and XML. More importantly, learn about their impact on library and patron services. No “techie” experience required! Register:

http://www.bcr.org/training/schedule/programdetail.php?programid=353

May 27, 1-2 pm Mountain Time: Hazardous Substances Data Bank, Haz-Map, and WISER (National Library of Medicine)

Hazardous Substances Data Bank, Haz-Map, and WISER. The National Network of Libraries of Medicine, MidContinental Region is presenting a new series of online classes. Once a month in 2009, liaisons will present information and exercises on various databases from the National Library of Medicine in an hour-long web conference. All classes are free and no registration is required. You will simply need 1) a computer with Internet access and 2) a phone (the system will call you – free of charge).   To join the webinar, go to: https://webmeeting.nih.gov/mcrupdate/ on the day of the program.