Here are some thoughts I have gathered, some from professional literature, some from blogs, some straight from my own heart.
We are talking about reference and how it is changing in UPLIFT this week: August 15 at the Utah State Library & August 17 2012 in Ephraim, at the Karen A. Hunstman Library on the Snow College campus. Thanks, Jon Ostler, for being so accommodating to the public library directors and others who are coming on campus.
Reference and Services Trends in Public Libraries
- Traditional reference work is less relevant to the needs of users
- Rather than worrying about reference’s demise, many librarians have been energized by their newly expanded roles
- Reconfigured or eliminated reference desks
- Consolidated desks and services Continue reading