Reference and Services Trends in Public Libraries

Here are some thoughts I have gathered, some from professional literature, some from blogs, some straight from my own heart.

We are talking about reference and how it is changing in UPLIFT this week: August 15 at the Utah State Library & August 17 2012 in Ephraim, at the Karen A. Hunstman Library on the Snow College campus. Thanks, Jon Ostler, for being so accommodating to the public library directors and others who are coming on campus.

Reference and Services Trends in Public Libraries

  • Traditional reference work is less relevant to the needs of users
  • Rather than worrying about reference’s demise, many librarians have been energized by their newly expanded roles
  • Reconfigured or eliminated reference desks
  • Consolidated desks and services Continue reading

Yesterday’s reference, today’s reference – 8 differences

1. Yesterday’s library reference was all about looking in books.
Today’s reference is all about finding the resources the people need, wherever it’s found.

2. Yesterday’s reference was all about what was housed in the library building. Today’s reference includes online services and digital resources.

3. Yesterday’s reference was all about getting information.
Today’s reference is also about helping people create and share information.

4. Yesterday’s reference was about term papers for students.
Today’s reference is also about multimedia projects for them.

5. Yesterday’s reference was all about being copyright enforcers.
Today’s reference is about being intellectual property counselors.

Continue reading